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Review by kerry, Rating:  | | By far the WORST experiance with an online photo company ever! Will never use them again. Stick to Kodakgallery. I ordered postcards with a picture on the front and copy on the back as an invitation for a party. Out of the 50 I was sent only approx 10 were useable! The copy (party details) was cut-off on the sides. When I asked about a return I was given the information. I returned my entire order about a month ago and have STILL yet to receive a refund and no response from my try to get a status ... |
| Review by jessica gilbert, Rating: | | They deleted ALL of my photos from my account for NO reason.. I have no idea what is going on.. they were all my own photos, so no reason for it. I am so upset.. actually sad, i hadnt gotten around to making a back up cd. Lost some pics forever. : (
no reply from cust. service. i guess they dont give a crap about me or my photos. |
| Review by bassinkurt, Rating: | | My first time using winkflash. I usually use shutterbug, but because of the difference in price we decided to try winkflash. We ordered our photo cards in the beginning of Dec. (5th) and periodically checking our status on-line. "Printing" was the status and still is the status (12/17). Called customer services and was told to cancel my order and re-order - WHAT? Then was also advised to cancel my order and use a local pharmacy to get my order placed - WHAT? The reason that was given that my order ... |
| Review by Ron, Rating: | | Winkflash upload software and/or their servers are better than ClarkColor. Their software for identifying cropped photos is better. However an order for 320 4x6 that I placed (early Dec 07) got stuck in the middle of printing and stayed in the status of "printing" for 11 days.
Two calls to ask them to restart the job and when it might ship had no good result; so I asked them to cancel the order which they did manage to do. ClarkColor returned an order of 500 4x6 in 5 days (inc weekend) with excelle... |
| Review by Christine, Rating: | | I had good luck with WinkFlash in the past. However, in 2007, they must have new tech support. They have let me down repeatedly. I cannot tell you how many hours I have worked online with them only to lose my order or projects repeatedly because they either decided to upgrade their servers mid-order or just did not save my project (though I hit "save project" numerous times while I was working and the screen seemed to respond). E-mails never elicit responses. Tech support is very poor! Website is n... |
| Review by Jalal, Rating: | | For the price you cannot find any website that is better. Shipping .99 No matter how big the order. They give you virtually free products. I ordered a 100-page 8x10 photo book. The cost was $50. The quality was super. Can you get better quality sure you can by may be 5% but the cheapest I found was $150 for the same product. (Snapfish $120, shutterfly $130, Kodak $140 for 80 pages)
I never had problem with them so I am not sure about their customer service. I have had more the 15 orders and o... |
| Review by Jen, Rating: | | I have used Winkflash in the past and not had a problem. I ordered a gift for Father's day and after 14 days of trying to contact them, received a generic email saying there had been a problem with my image upload. I responded and asked when I could expect it to arrive, no answer. Today I received a refund email and apparently they just canceled my order! I am so mad and dissatisfied-caution against using this service for something you really want or need by a specific date! I am reporting to the ... |
| Review by NAOMI, Rating: | | I ALSO USED WINKFLASH FOR SOME TIME AND HAD NO PROBLEM BUT THE PAST THREE TO FOUR ORDERS HAVE BEEN VERY MESSED UP. (WHEN THEY DID ARRIVE) I HAD TWO ORDERS THAT I SENT THREE WEEKS AGO. I RECEIVED ONE IN A WEEK BUT STILL HAVE NOT GOTTEN THE OTHER. WHEN I CALL THE CUSTOMER SERVICE THEY DO NOT KNOW ANYTHING GOING ON AND JUST LIE TO YOU. I EMAILED FOR A MANAGERS RESPONSE AND THEY STILL HAVE NOT WRITTEN BACK FOR A WEEK NOW. NOT RECOMMENED AT ALL!!!!!!!!!!!!!!!!!! |
| Review by Adam, Rating: | | BAD BAD BAD
use to be good but have gone downhill over the past year
Call and email looking for answers and they give the run around....
Looking for a new service |
| Review by Heidi, Rating: | | Have used Winkflash for over a year with no problems, until recently. Pictures are not vibrant and are dark. When emailing their support, they send you back some generic email and don't answer your question. Trying to find another place to use. |
| Review by Gosh, Rating: | | Ordered prints for 50$. Half of the prints came blank after 1 week. The rest is still missing. They haven't answered my two e-mails. Phoneservice is not reachable for three days in a row. Still wating for my other prints - status is still printing after two weeks. NOT recommended! |
| Review by Jamie, Rating: | | I put in an order over 10 days ago and the status still says printing. Seeing the FAQ section "Orders are typically processed and shipped out within one business day. " I was not worried about receiving my poster size print before Christmas. After 5 days of the order still being in Printing status, I sent an email to customer service, after 7 days I sent another email, by day 10 I sent ANOTHER email. I still have not received a response from any of my emails. Now I'm HOPING to receive the poster ... |
| Review by alfaromeo155, Rating: | | ho help if something goes wrong, customer service simply sucks, non-existant, tried to contact them over 2 weeks, no response whatsoever |
| Review by C. Laubach, Rating: | | I have used Winkflash for about 2 years to have pictures sent directly to family members. The last 3 order have had top of photo's cut off - sometimes part of a person's head or text.
I'm looking for another service. |
| Review by Tom Mann, Rating: | | Prints are not the best. Their machinery does not seem to get the color balance right. Prints are not always packaged properly. I have gotten prints that are bent. |
| Review by Michael, Rating: | | I used Winkflash for a couple of years, and they printed literally thousands of photos for me. But the past three orders have come back with streaks across the images (images that they have printed many times before with no problems). Something has gone terribly wrong with Winkflash! |
| Review by Brian S, Rating: | | Like Ofoto, overexposed and saturated. Kinda like the photo got blurred a little. But, good enough to sell at a street fair.
Upload utility sucks for larger orders. |
| Review by Jared Bauer, Rating: | | I was always happy with the way the prints came out through Winkflash - but completed a CD order once where they send the blank CD and I load my pics and send it back. They lost my CD somewhere and sent me the pics of someone else! Service was horrible. |
| Review by Linda, Rating: | | Winkflash is great...until there's a problem with your order. Then you have to deal with their customer service, which is clueless and downright rude. I spent hundreds of dollars with them on many, many orders and when one didn't arrive the hassle I had to go through to get it replaced was unbelievable. I was treated as if I was lying and wanted to scam them for 5 whole dollars. I guess you really do get what you pay for. |
| Review by Paul, Rating: | | Excellent!!
I use them to do my wedding proofs and they ae quick and offer good quality matte finish photos!
Thank you also for offering this service of compared pricing!! BRILLIANT |
| Review by Sam, Rating: | | great photos and they came FAST!! You could probably also find some coupon codes for $.08 prints if you look. Can't beat the .99 shipping and quality is very good. |
| Review by Raymond Lee, Rating: | | The photo quality was very good. However, the photos come out darker than what it seems to be on a computer monitor. I compared the prints of winkflash to the same exact ones I ordered from Shutterfly. Shutterfly's prints are brighter but als o cost over 2x as much. |
| Review by Dennis Angle, Rating: | | I have ordered all sizes (not posters) and am extremely happy with the quality, the paper, the price and the prompt service. |
| Review by Dawna, Rating: | | Great prices, super fast shipping and amazing pictures.....Will definately use again and again and recommend winkflash to everyone.... |
| Review by djkkk, Rating: | | Bad, bad, bad! They offer 8 cent for new customer but 12 cent for old customer......I am mad about it. |
| Review by Matt Penning, Rating: | | Ordered 502 prints. Came in on time and looking great. One improvement I would suggest is to put photoname under thumbnail, currently there is no name, just the thumbnail. 99 cent shipping is super! Ordered 4X6 prints. June 2005 |
| Review by Bike N Run, Rating: | | I have been using winkflash for the past two years and it is by far the best digital photo site on the internet. Their Matte photos comes out the best and at 12 cents for a 4x6 and 99 cents shipping it is a great deal. You can also place notes and comments on the back of the picture. Order from winkflash and you will not be disappointed. |
| Review by Tia, Rating: | | I love the service. Shipping is great! The only problem is some of my photos can be lighter. Besides the one problem I will keep using them for my photo processing. |
| Review by Hakeem Kareem, Rating: | | Excellent quality.The only problem is getting images uploaded to them. The prints are of the highest quality I am used to and theshipping rates are very reasonable. They need to work on better programes to upload images to the lab. |
| Review by Hakeem Kareem, Rating: | | Excellent quality.The only problem is getting images uploaded to them. The prints are of the highest quality I am used to and the cheaping rates are very reasonable. The need to work on better programes to upload images to the lab. |
| Review by Michael, Rating: | | I ordered one test photo. Good quality and colors. Fast shipping. |
| Review by Ron, Rating: | | Tried several other online developers, so far this is the best. Fast shipping also. |
| Review by Djordje, Rating: | | Just received my test photos, glossy and matte. I'm delightful by the results. My prints are as they should be. The colors are amazing, which means that they are real. Real. XPPhoto was my choice until just a few mintes ago. I'm switching to WinkFlash ;) |
| Review by Benjamin, Rating: | | Just ordered 500 prints. Excellent Quality & Highly Recomended. Will use again in the future |
| Review by Peter Schneidler, Rating: | | Ordered some 8x10 and larger prints from them. Quality was good, shipping was cheap and fast. |
| Review by Kit, Rating: | | I have ordered some postcards. They are cheap and great! |
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